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Customer Personas & Pain Points

  • 14 Steps

About

Elevate your sales strategy with this dynamic online course combining the power of Customer Personas and effective Sales Objection Handling. Learn to deeply understand your ideal customer and confidently navigate roadblocks to close more deals. Discover how to research, create, and leverage detailed customer personas – fictional representations of your target audience. Uncover their motivations, pain points, demographics, and buying behaviors to tailor your messaging and approach for maximum impact. Understand how personas inform every stage of the sales process, from lead generation to closing. Next, master the critical skill of handling sales objections. Learn to identify common objections, understand the underlying concerns, and develop proven techniques for addressing them effectively. Equip yourself with strategies for active listening, empathy, and persuasive communication to turn potential deal-breakers into opportunities for stronger connections and successful outcomes. This course provides practical frameworks, real-world examples, and actionable strategies you can implement immediately. By understanding your customers intimately and confidently overcoming their hesitations, you'll build stronger relationships, increase your closing rates, and achieve greater sales success. Transform your sales approach from reactive to strategic and customer-centric.

You can also join this program via the mobile app. Go to the app

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