General info & FAQ
What is Wozart?
Wozart is your smart home partner. With Wozart you can easily monitor, control and automate your home from just about anywhere in the world.
What can I do with Wozart?
Control & monitor:
You can control or check the status of connected electrical appliances and lights from the app. Perfect for those times when you’re not sure if the lights are left on or the door is locked.
With 'Scenes' you control multiple appliances with a tap in the app. For Example, a “Good Night” scene could be created to turn off all the lights, close the curtains, adjust temperature on the AC to your preference all at once.
Want your lights to turn on or off at specific time of the say? You can create a schedule with in the app for single or multiple devices to turn to a specific setting for a time of the day. Attend to important things in your life while Wozart takes care of your home.
With Wozart devices installed, Your Home can sense when you arrive or leave and prepare itself as per your preference. You can automatically trigger appliances and lights based on your geo-location. You can have all the house lights & Air Conditioners turn off once you cross a pre-set distance say 500 m from your home.
You can now invite your family and friends to share the joy of connected living. It is as easy as sending an email.
Which Mobile platforms does Wozart support?
Wozart currently supports Android 5.0 or later and iOS 10.0 or later. The Wozart App is available for download from Google Play and App Store.
Can I access Wozart from my computer, mobile web or browser-based platforms?
Does Wozart work with Amazon Alexa?
Yes, we have partnered with Amazon Alexa so you can voice control all connected appliances in your home from all Alexa-enabled displays & speakers.
Does Wozart work with Google Home?
Yes, we have partnered with Google Home so you can voice control all connected appliances in your home from all Google Assistant enabled displays & speakers.
Does Wozart work with Samsung SmartThings?
Yes, we have partnered with Samsung SmartThings so you can voice control all connected appliances in your home from all Bixby powered smart devices.
What is SmartThings?
SmartThings is a Smart home platform by Samsung. It connects wirelessly with a wide range of connected devices and makes them work together.
What is Apple HomeKit?
HomeKit is a framework for home automation developed by Apple. HomeKit technology provides an easy, secure way to control HomeKit-enabled accessories using Siri on your iPhone, iPad, or iPod touch etc. HomeKit certification ensures that all accessories will work together flawlessly. You can also integrate third-party smart products that “Works with Apple HomeKit” with Wozart Aura devices without any hassle.
Do Wozart products work with Apple HomeKit?
Yes. We have partnered with Apple HomeKit so you can control all your connected appliances from Home app or voice control using Siri on all Apple devices.
Can I control my home appliances away from home?
Yes, you can control, monitor and automate all your connected devices from the Wozart app, supported apps & voice assistants from just about anywhere in the world provided you are connected to the Internet.
What are Scenes?
Scenes enables control of multiple appliances with just a tap or a voice command. They can be created on the Wozart app. For example, a "Good Night" scene could be created to turn off all the lights, close the window curtains, adjust the AC temperature to your liking all at once.
What are Schedules?
You can create a schedule within the Wozart Aura app for single or multiple appliances to turn on/off at a time of the day. Attend to more important activies in your life while Wozart Aura takes care of your home controls.
What is a favorite device?
A favorite device is the one, you use frequently and could access from the Home tab of the app. In case you want to add/remove any device to the Home tab, touch and hold the appliance icon to open edit screen where you can enable/disable "Add to Favorite" field.
What is a favorite Scene?
A favorite Scene is the one you use frequently and need to have in the Home tab of the app. In case you want to add/remove any scene from the Home tab, touch and hold the tile to open edit screen and then enable/disable “Add to Favorite” field.
What happens if my internet connection is down?
All Wozart products and Wozart app support local control. With this you can control all your connected devices even if the internet goes down, as long as your phone is connected to your home Wi-Fi network.
What is local control?
When you controller device (phone, tablet etc.) and aura switch are connected to the same Wi-Fi network, they communicate with each other with router acting as a bridge. This is called Local control.
What happens if my Wi-Fi network is down?
Woart App and devices require Wi-Fi to connect and communicate with each other. Even if you lose Wi-Fi connection, you will still be able to manually control your devices. Once the Wi-Fi router is restored, Wozart products will reconnect automatically.
Do I need pay subscription fee to use Wozart app?
No, Wozart app is completely free to use.
Does it cost me to control home appliances remotely?
No, Wozart app is completely free to download & use. Even control from the voice assistants is free.
Device & Configuration
Do I need to change my switchboard?
No, Wozart switch controllers are designed to fit perfectly in the space behind a standard switchboard.
How do I connect Wozart devices to a new router or what happens if I make changes to my Wi-Fi network name or password?
You have to get Wozart device to set-up mode. To Factory reset the device, follow the instructions provided in the manual.
Do Wozart products require special wiring?
No, Wozart devices doesn't require any additional or special wiring and seamlessly integrated with your existing switchboards.
Would my existing physical switch work?
Yes, they function normally. When you control appliances using switches it reflects on the app interface as well.
Do I need any additional smart hubs?
No, Wozart devices communicate directly with your home Wi-Fi and doesn't require additional hubs.
Will the Wozart switch controllers fit behind my existing switchboard?
Yes, Wozart switch controllers are meticuloulsly designed to fit behind standrad Indian switchboard.
Will Wozart products reconnect after power failure?
Once the router is up, Wozart products will connect back and are available for control from smart devices.
Can I integrate other products with Wozart?
Wozart products can be integrated with any home automation device that has “Works with HomeKit” or “Works with SmartThings” badge on the packaging.
Will Wozart devices connect to a 5GHz network?
Wozart products will only connect and work with 2.4 GHz network. In case you are using dual-band routers ensure both the networks have different SSID (name) or switch off the 5GHz band.
Why does my Wozart devices show "No Reponse"?
This may be due to either network interference or network congestion. Please ensure you are running 2.4 GHz Wi-Fi. In case you are using dual-band routers ensure both the networks have different SSID (name) or switch off the 5GHz band
Please note: Traditional 2.4 GHz band reach up to 150 feet (46m) indoors and 300 feet (92m) outdoors.
Make sure the number of Wi-Fi connected devices are within wireless network range of your router. Otherwise, please replace or add an additional router.
Reconnect your smart device to Wi-Fi and make sure your Wi-Fi signal is strong enough.
Wait until the network is fixed if your router performs poorly in wireless networks that might result from network congestion.
Check the router settings and see if there is any limit to the number of simultaneous connections.
Restart or restore your Wozart device to factory settings, and add device.
Update the firmware to the latest version.
What should I do if the Wozart product is offline?
If I encounter issues with a Wozart product or app whom should I contact?
Please write to us at email@example.com or call us at +91 830095 91336.
If I have any other questions whom should I contact?
Please write to us at firstname.lastname@example.org.
Can I share my home control with other people?
Yes, you can share the connected living experience with your near and dear, simply by sending an invite using their email address.
Can I revoke access of my home to members?
Yes, the owner can revoke access of shared members.
Can a guest user exit from a shared home?
Yes, guest user can leave the shared home.
Who is the owner of a home?
Owner is the user who has created the home and configured Wozart device. He/She can add or remove users from the home.
Is there a limit to the number to Guest users?
No, there is no limit on the shared members for a home.
What access does Wozart have of my products?
Wozart has information of the Wozart devices paired to your account, the firmware version on them, names assigned to the connected appliances.
How can I ensure my devices are secure and up to date?
We are constantly testing and auditing the security of our and partner platforms. We make frequent updates to the Wozart app and products to ensure you have the latest security.
What is Apple HomeKit?
What is HomeKit Accessory?
How do I know a product is a HomeKit Accessory?
A product is a HomeKit accessory if it has been licensed by Apple as a HomeKit compatible product. All HomeKit products will have a “Works with Apple HomeKit” mark on the packaging.
Are Wozart Products certified by Apple?
Does HomeKit accessory work with Apple Watch?
Yes, just enable the connected appliance as favorites and they can be controlled from control center and Apple Watch.