What should I do if the device isn't repsonding?
Follow the below steps sequentially till the problem is resolved.
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Reconnect your controller device (phones, tablets, etc.) to the Wi-Fi network same as the Wozart Dimmer.
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Restart your Wi-Fi router.
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Normal reset the Wozart Dimmer as explained below.
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Factory reset the device as explained below; remove the device from the app before reconfiguring the accessory.
Note*: If the device is factory reset, all your customisations are lost. Do it only if all other options fail
Normal Reset
Switch off the main power supply of the room that has Wozart Dimmer.
Factory Reset
Toggle the switch connected to the Brown wire of the switch connector (L2) twelve times continuously under five seconds and you will hear a buzzer sound signaling device getting factory reset.